Terms & Conditions
These Terms and Conditions contain an arbitration provision. Please review the Arbitration section for details.
Acceptance of the Terms and Conditions
These Terms and Conditions are entered into by and between You and Cake Art Shop LLC, and their affiliates (collectively the “Company,” “we,” or “us”). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, “Terms and Conditions”), govern your access to and use of cakeart-shop.com, including any content, functionality and services offered on or through cakeart-shop.com (the “Website”), whether as a guest or a registered user, or any other time you interact with us in any of our customer channels.
Please read the Terms and Conditions carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by these Terms and Conditions and our Website Privacy Policy, incorporated herein by reference. If you do not want to agree to these Terms and Conditions or the Privacy Policy, you must not access or use the Website.
Eligibility
This Website is offered and available to users who are 18 years of age or older. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.
Terms of Sale
Prices and Payment Terms
We use “Sugg.” to refer to the manufacturers’ suggested retail price (MSRP) for a branded product MSRP is a reference to a price at which the manufacturer recommends that the item be offered or sold by retailers, which may not include Cake Art. Prices vary amongst sellers and change over time, so the MSRP may not represent an average price or an offering price at any particular time. “Sugg.” prices will be listed in regular crossed out typeface along with our pricing in bold black font. The black bold price refers to the everyday value price we offer to our customers.
In some instances, where we are the manufacturer of the product, there is only one price listed, which is the everyday value price we offer to customers.
Prices posted on this Website may be different than prices offered by us in our retail store, through mobile applications, or via advertising and marketing channels of any nature whatsoever, including direct and third-party advertising and marketing. All prices, discounts, and promotions posted on this Website are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total, and will be itemized in your shopping cart and in your order confirmation email.
We strive to display accurate price information, however we may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies or omissions at any time and to cancel any orders arising from such occurrences.
Shipments & Delivery
You shall pay for all shipping and handling charges specified during the ordering process. Shipping and handling charges are reimbursement for the costs we incur in the processing, handling, packing, shipping, and delivery of your order. These may differ from the amounts we actually incur from any carrier. We are not liable for any delays in shipments.
Returns and Refunds
Except for any products designated on the Website as final sale or non-returnable, we will accept a return of the products for a refund of your purchase price, less the original shipping and handling costs, provided such return is made within 30 days of delivery with valid proof of purchase and provided such products are returned in their original condition. To return products, you must email our Customer Service Team at info@cakeart-shop.com to obtain a Return Merchandise Authorization (“RMA”) number before shipping your product. No returns of any type will be accepted without an RMA number.
You are responsible for all shipping and handling charges on returned items unless otherwise specified. You bear the risk of loss during shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection.
Refunds are processed within approximately 10-15 business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site. WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS WEBSITE AS NON-RETURNABLE OR FINAL SALE.
Goods Not for Resale or Export
You represent and warrant that you are buying products or services from the Website for your own personal or household use only, and not for resale or export.
Privacy
All information we collect on this Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.